The enterprise conversation now is less about if agentic AI will take hold, and more about how to adopt it without undermining trust, budgets, or compliance.
Capgemini Research Institute estimates agentic AI could unlock as much as US$450 billion in economic value by 2028. Yet adoption is nascent: only 2% of organisations have scaled agentic AI, and trust in autonomous agents is already starting to slip (Capgemini, 2025). This tension—high potential, low deployment—is exactly where CIOs and CTOs must focus their energy.
Enterprises are attracted by the vision of AI agents that can learn, coordinate, and act in real time. But the risks of leaving them on autopilot are obvious. According to Capgemini’s survey of 1,500 executives, 73% said the benefits of keeping humans in the loop outweigh the costs, and 90% saw oversight as positive or at least cost-neutral (Capgemini, 2025).
This reinforces a lesson from other AI waves: autonomy without governance creates exposure. Whether it’s bias in data, regulatory breaches, or escalating token costs, “set and forget” is not an option. The real innovation is in pairing autonomy with human judgment and governance guardrails.
IT operations is becoming one of the first domains where agentic AI is proving useful. Early deployments in risk identification, incident response and cybersecurity response are already reducing downtime and saving staff hours daily.
McKinsey’s 2025 State of AI report shows adoption is concentrated in operations and IT functions, where results are measurable and ROI is defensible. Agentic AI in IT offers a pragmatic path: automate data classification, optimise resource allocation in real time, and respond to anomalies before they become incidents. These tasks are critical, measurable, and form the bedrock for broader enterprise adoption.
Agentic AI isn’t magic; it’s orchestration. Platforms only deliver value if enterprise data is properly classified, governed, and secured, and if infrastructure can support multi-agent workflows, persistent memory, and dynamic scaling.
Stanford’s 2025 AI Index reported inference costs at GPT-3.5 levels fell ~280× between 2022 and 2024, while energy efficiency improved ~40% annually (Stanford HAI, 2025). These cost curves make scale possible, but only if CIOs invest in infra that can flex dynamically. Without governance, enterprises risk building brittle, high-cost systems that stall after pilot stage.
The World Economic Forum predicts AI will create 11 million jobs and displace nine million in Southeast Asia by 2030. With such high stakes, governance and security frameworks are non-negotiable. Oversight must include:
Model transparency & auditability – tracking lineage and outputs.
Data governance – ensuring data is classified, protected, and compliant.
Security orchestration – allowing AI to detect anomalies, isolate affected systems, and trigger immutable backups in real time.
Human-in-the-loop controls – embedding oversight into every workflow.
Without these foundations, enterprises risk turning agentic AI into a liability rather than a growth engine.
This is where platforms such as Adya.ai come in. Agentic AI is not a single model; it’s an ecosystem of orchestration, governance, and collaboration across agents. Adya’s vision is to:
Facilitate multi-agent orchestration – enabling systems to delegate, collaborate, and scale without fragmentation.
Embed governance at the core – making audit trails, compliance checks, and security responses part of the platform fabric.
Optimise economics – monitoring and managing inference costs so AI remains sustainable at enterprise scale.
Enterprises don’t just need models. They need platforms that translate autonomous potential into operational trust. Vendors who can deliver both governance and orchestration will define this market.
For Southeast Asia and other fast-growing digital economies, the playbook is clear:
Get the data house in order – classify, secure, and govern data before scaling.
Start with IT operations and other low hanging use cases across business functions.
Adopt a portfolio approach for models – combine general models for breadth, small models for efficiency, and specialised models for compliance.
Invest in governance & oversight – not as a compliance afterthought, but as a design principle.
Evaluate platforms – agentic AI platforms like Adya.ai will be critical enablers of orchestration, governance, and sustainable scale.
Agentic AI is not about replacing humans with agents. It’s about building systems where agents extend human capability, governed by oversight, secured by infra, and delivered through robust platforms.
The real enterprise advantage won’t come from deploying “bigger models,” but from governed ecosystems of humans + AI agents working together. Platforms that get this balance right will define the next chapter of enterprise AI.
👉 Question for leaders: Do you see agentic AI as a near-term IT advantage, or still a long-horizon bet?
Capgemini Research Institute (2025). Agentic AI in the Enterprise.
McKinsey & Company (2025). The State of AI: From pilots to scale.
AI Business (2024). Machine learning could save UK’s largest retailers £144m in food waste.
Stanford HAI (2025). AI Index Report.
World Economic Forum (2023). Future of Jobs Report
Originally published on LinkedIn by Rakesh Patni